Q515 - A Technology Set to Transform IT Support

Q515 is a new British invention aiding rapid diagnosis and resolution of IT problems. This technology will have a dramatic impact on the productivity of technical support professionals and the satisfaction levels of the users they help.

The future of best practice support

Q515 promises to speed up fault resolution, improving productivity in both IT and user departments.

We have found a technical solution which gives support staff maximum detail about the context of problems while preserving users' privacy and business security.

Q515 fits neatly with ITIL compliant service desk solutions from all the major vendors. Q515 generated incident reports ("fault files") initiate and attach to incident tickets.

We are confident that this technology will be central to technical support delivery in all large organisations within the next few years.

Please contact us to arrange a demonstration and let us show you the future of best practice IT support.